- We offer complimentary Domestic Ground shipping on all orders above $100.
- We offer complimentary Domestic Expedited shipping on all orders over $400, otherwise shipping is $25.
- We offer Domestic Overnight shipping for $50.
Please note that all the orders are being processed through our US facility and these will be therefore shipped from the US. If you are located outside of the US, kindly refer to our international shipping information.
DOMESTIC (US) SHIPPING METHODS
International shipping is a flat rate of $20. We offer free International Shipping for orders over $1,000.
Depending on your location, you may be liable for duties and local taxes to release your package from customs. For further insight on duties and customs by region, please see our FAQs here.
Please note that we are currently unable to ship to Brazil, China, India, Indonesia, Malaysia, Portugal, Russia, and Switzerland at this time. Please reach out to us at email@example.com if you have any questions.
ORDER CUT-OFF TIMES
All in-stock items ordered before 11:59 pm ET will ship next business day. Additionally, all deliveries are made Monday through Friday.
*Please note that we are currently experiencing a high volume of orders and shipping may be delayed. All orders will be processed in the order that they are received. If you have any questions, please feel free to contact our customer care team. We appreciate your patience and are doing our best to ship all orders on time.
- Orders placed Monday – Thursday will ship the following day.
- Orders placed Friday – Sunday will ship the following Monday.
- Orders placed on holidays will ship the next business day.
ORDER TRACKING INFORMATION
- Once an order has shipped, we'll send you an email with the tracking information.
- Click the link in the email to track the progress of your shipment.
SIGNATURE UPON DELIVERY
Due to the high value of our jewelry, we require a signature upon delivery for all orders unless “no signature” is selected at checkout. If you waive signature upon delivery, Maria Tash is absolved of all responsibility for any loss due to the package being delivered without supervision.
If your order contains backordered pieces, items will ship as they are available and you will not be charged for multiple shipments. This way, all in-stock items will ship the next business day, and all backordered pieces will ship when available.
Please note that some of our products are made-to-order, i.e., the item is manufactured once the order is placed and will ship as soon as it is available. Backordered items are ready within roughly 8-12 weeks, though certain pieces may take slightly longer due to the nature of the jewelry.
Order Tracking Information, Signature Upon Delivery, and Backordered Jewelry policies detailed above remain the same for our wholesale clients. Wholesale clients are responsible for all shipping fees and taxes. International clients are responsible for all customs duties and taxes. The same shipping methods offered to our retail clients are also available for wholesalers and pricing is based on zip code. If you have any questions regarding our policy, please email our wholesale department at firstname.lastname@example.org.